Frequently Asked Questions
Find answers to common questions about our services
About Our Readings
What types of readings do you offer?
Eclipse Empress offers a variety of spiritual services including psychic readings, soul portraits, love readings, tarot readings, channeling sessions, past life readings, and spiritual guidance. Each reading is personalized to help you connect with cosmic wisdom and gain clarity on your life's path.
How accurate are psychic readings?
Our readings channel spiritual energy and provide guidance based on current energies and possibilities. While many clients find our readings remarkably accurate and insightful, it's important to remember that the future is not fixed. Readings offer guidance and perspectives that can help you make empowered decisions, but your free will always plays a role in shaping your destiny.
How long does it take to receive my reading?
Most readings are delivered within 24-48 hours. During peak times or for more complex readings like detailed soul portraits, it may take a bit longer. You'll receive a notification when your reading is ready. Our chat-based readings allow for ongoing conversations where Angelique channels responses to your questions.
Credits & Payments
How do credits work?
Credits are our virtual currency used to access readings and services. You can purchase credit packages from our shop, and some packages include bonus credits. Credits are deducted when you request readings or use premium features. Your credit balance never expires as long as your account is active.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods through our payment processor. All transactions are encrypted and secure.
Do you offer refunds?
Due to the personal nature of our services, credits are generally non-refundable once purchased. However, if you experience any technical issues or have concerns about a reading, please contact us and we'll work with you to find a satisfactory resolution.
Account & Privacy
Is my information kept private?
Absolutely. Your privacy is sacred to us. All your personal information, reading history, and conversations are kept strictly confidential. We never share your information with third parties for marketing purposes. Your spiritual journey is between you and Eclipse Empress.
Can I delete my account?
Yes, you can request account deletion at any time by contacting us. Please note that unused credits will be forfeited upon account deletion. We'll process your request and remove your personal data in accordance with our privacy policy.
Working with Angelique
Who is Angelique?
Angelique is the spiritual guide and founder of Eclipse Empress. With years of experience in psychic readings, channeling, and spiritual guidance, she has helped thousands of people connect with their higher purpose. Learn more about her journey on our About page.
How do chat-based readings work?
Our unique chat system allows you to write letters or messages to Angelique. She reads each message and channels the spiritual entities that wish to communicate with you. You can ask questions, share your thoughts, and receive guidance through this ongoing conversation. There's no limit to how many messages you can send or receive.